Question 1

How much does CoTrade cost?

Accepted Answer

CoTrade starts at ₹15,000 per year for the Membership plan (directory access + CRM). The Full Plan is ₹4,999 per month and includes unlimited directory, full CRM, campaigns, and trade intelligence. Messages (WhatsApp + email) are pay-per-use from a wallet.

Question 2

Who is CoTrade built for?

Accepted Answer

CoTrade is built for Indian food exporters — rice, spices, pulses, tea, processed food, and agri-commodity traders. It is especially useful for small teams of 1–5 people who live in Excel and need verified buyer contacts plus a lightweight CRM.

Question 3

How are the buyers in CoTrade verified?

Accepted Answer

Buyers are sourced from live customs-filed trade records (bill-of-lading and shipping-bill data), enriched with company websites, email deliverability checks, and WhatsApp presence verification before being exposed in the directory.

Question 4

Can CoTrade send WhatsApp campaigns?

Accepted Answer

Yes. CoTrade supports both email and WhatsApp campaigns from the same pipeline. WhatsApp uses approved message templates and charges per-conversation rates; email is priced per-send. Both are tracked to replies inside the CRM.

Question 5

Can I import my existing contacts into CoTrade?

Accepted Answer

Yes. CoTrade supports Excel/CSV import for companies, contacts, and deals, plus a one-click Zoho CRM migration. Imports are deduplicated by email, phone, and company, and fuzzy-matched against the master directory.

Question 6

Is my CRM data private?

Accepted Answer

Yes. Each subscriber's CRM is isolated at the database level — a Prisma isolation extension scopes every query to the logged-in user. Your contacts, deals, and notes are never visible to CoTrade staff or other subscribers.

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